The Director of Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Department.
Job Responsibilities:
- Accurately identifies real/potential problems affecting the service and implements solutions with follow-through and communication.
- Actively participates in service, departmental, and hospital-wide committees as assigned, providing ongoing communication to those one represents.
- Advances the patient experience agenda in the Emergency Department.
People
- Coaches immediate subordinates by providing feedback; constructive critique of work; facilitates individual development plans; and documents their job performance.
- Adheres to all Human Resource policies.
- Effectively communicates departmental, organizational, and industry information to staff.
- Facilitates evidence-based employee engagement practices.
- Effectively builds strong relationships and networks to deliver upon organizational and department goals.
- Participate in employee and patient rounding and identifies and mentor potential future leaders
Quality
- Enforces standards of emergency department care and develops processes to measure and ensure consistent compliance.
- Develops, implements, and evaluates an ongoing emergency services program that assures quality patient care consistent with the Hospital's mission.
- Monitors compliance with regulatory, accrediting, and hospital policy for patient services, and environmental and personnel safety.
- Oversees a PI program that consistently monitors and evaluates critical aspects of care.
- Is responsible for the department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
- Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
Finance
- Seeks new program strategies and/or program enhancements which would expand patient services.
- Develops, prioritizes, and defends capital equipment requests.
- Is responsible for the fiscal management of the department; assures proper utilization of the organization’s financial resources.
Community
- Demonstrates a poised and confident demeanor that reassures others and commands respect within the organization and the community.
- Develops and builds strategic external networks.
Supports Hospital by
- Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service
- Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement”
- Performing other duties as assigned
Base Pay: $120 + 22.5 % bonus incentive
Sign-on Bonus: $10K + Relocation $10K
Additional Info:
11-bed ER but will expand to 18
Acuity - Not high - pretty mild; heavy as FSED
Will manage 52 FTEs
FSED is 7 miles from John Randolph Medical Center
Qualifications
- Bachelor's degree in nursing required
- Master's degree MHA, MSN, MBA, or related field preferred
- 3+ years of experience in emergency services required 3+ years of experience in a leadership role preferred or equivalent combination of education and/or experience
Licenses, Certifications, & Training:
- Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation: required
- Advanced Cardiac Life Support (ACLS): required
- Pediatric Advanced Life Support (PALS) or Emergency Nurse Pediatric Course (ENPC): required
- Basic Life Support (BLS): required
Knowledge, Skills, Abilities, Behaviors:
- Knowledge of human resource management, program development, fiscal management skills, and familiarity with regulatory and accrediting agency standards preferred