Sales Associate
Description
About CEW
CEW is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 10,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.
CEW is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 10,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.
About the Role
The role of a Sales Associate is primarily focused on promoting and selling products or services to customers. Sales Associates typically work in retail environments, but they can also be found in various industries such as real estate, telecommunications, and automotive. They play a crucial role in driving sales revenue and ensuring customer satisfaction. Sales Associates are responsible for understanding customer needs, providing product information, and assisting with the purchasing process. They often work as part of a team and report to a Sales Manager or Supervisor.
Here's what you'll do:
- Customer Service: Interact with customers in a friendly and professional manner, providing excellent customer service. Address inquiries, offer product recommendations, and assist customers in finding the right products or services to meet their needs.
- Sales and Promotion: Actively engage with customers to promote and sell products or services. Utilize persuasive techniques to highlight product features and benefits, overcome objections, and close sales. Meet or exceed sales targets and contribute to the overall revenue growth of the business.
- Product Knowledge: Develop a deep understanding of the products or services offered by the company. Stay up-to-date with product information, pricing, and promotions. Effectively communicate product details to customers and answer any questions or concerns they may have.
- Order Processing: Process customer orders accurately and efficiently. Ensure that all required information is collected, such as customer details, product specifications, and payment information. Coordinate with other departments, such as inventory or logistics, to fulfill orders and ensure timely delivery.
- Merchandising: Assist with the organization and display of merchandise on the sales floor. Ensure that products are properly stocked, labeled, and visually appealing to customers. Regularly check inventory levels and communicate any restocking needs to appropriate personnel.
Requirements
- 2+ years of sales experience: The ideal candidate should have a minimum of 2 years of experience in sales, preferably in a retail or customer-facing environment. Previous experience in a target-driven sales role is highly desirable.
- Strong communication skills: Excellent verbal and written communication skills are essential for effectively engaging with customers, understanding their needs, and conveying product information persuasively. Active listening skills and the ability to build rapport are important for establishing trust and fostering positive customer relationships.
- Product knowledge: A solid understanding of the products or services being sold is necessary. The candidate should have comprehensive knowledge of the features, benefits, and pricing of the products in order to effectively communicate with customers and address their inquiries or concerns.
- Results-oriented mindset: The candidate should be motivated by sales targets and possess a proactive and results-oriented approach. They should be driven to meet or exceed sales goals, while maintaining a high level of customer satisfaction.
Benefits
- Mission-driven, values-based culture.
- Competitive pay.
- Growth opportunities as we continue to grow and scale.
- Generous PTO, plus paid company holidays.
- Stock options.
- Medical, dental, and vision options.
- 401(k) package.
- Upbeat, casual and fun office environment and culture.
- Company-sponsored events & happy hours.
- Pup-friendly office.
- Stocked kitchen with cold brew, snacks & drinks to keep you energized!
