Customer Service Representative
Description
About CEW
CEW is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 10,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.
CEW is a Fintech company helping home improvement contractors grow and manage their business. Our SaaS platform provides over 10,000 contractors the financial tools they need to close more business, including financing solutions, invoicing, payment collections, insurance products, all in one, modern system designed specifically for the home improvement industry.
About the Role
Think of the last Pull Request you merged at your previous job. Likely, it was code that ran in a small corner of your company's codebase, where its presence was appreciated but not noticed. At CEW, your ideas and code will have a tremendous impact on the direction of our product, from the very first week. You will have opportunities to work on high impact projects that span across many departments.
Reporting to an engineering Lead, you will mentor others, own complete feature implementations, and spearhead architectural decisions. We are a close-knit team that gets things done while having fun doing so. Engineers are encouraged to be autonomous, solving open-ended problems and maximizing their own growth. We view the company as a conduit for individuals to reach their highest potential in an environment that provides mutual benefit for both parties.
Here's what you'll do:
- Contribute to the codebase within your first week
- Ideate with other departments to better solve our customer's problems
- Build and own end-to-end solutions using a wide array of technologies
- Maintain existing systems to ensure high quality and scalability
Requirements
- 2+ years of technical experience
- Experience working with databases, cloud infrastructure, and backend MVC frameworks
- A passion for building scalable, DRY, and flexible solutions for a wide range of potential problems
- We use Ruby on Rails, React, React Native, Docker and are hosted on AWS. Experience in these technologies is encouraged, but not required.
Benefits
- Mission-driven, values-based culture.
- Competitive pay.
- Growth opportunities as we continue to grow and scale.
- Generous PTO, plus paid company holidays.
- Stock options.
- Medical, dental, and vision options.
- 401(k) package.
- Upbeat, casual and fun office environment and culture.
- Company-sponsored events & happy hours.
- Pup-friendly office.
- Stocked kitchen with cold brew, snacks & drinks to keep you energized!
